Returns & Exchanges Policy
This Returns & Exchanges Policy governs all purchases made through the official website of T Sattai (tsattai.com). By placing an order, you acknowledge and agree to the terms outlined below.
1. No Returns & No Exchanges
- All sales are final; we do not accept returns or exchanges under any circumstances.
- This includes incorrect size, change of mind, personal circumstances, or dissatisfaction with design/color.
- Customers are responsible for reviewing product details, size guides, and images before placing an order.
2. Exceptions (At the Sole Discretion of T Sattai)
- Defective product due to manufacturing fault.
- Incorrect product delivered.
If any of the above occurs, notify us within 48 hours of delivery by emailing info@tsattai.com with your order details and photos.
If approved, remedies may include a replacement or store credit (no cash refunds).
3. Customer Responsibility
- Ensure all order details are accurate before checkout.
- Review product descriptions, size guides, and images carefully.
- Provide complete and correct delivery information to avoid errors.
4. Policy Updates
T Sattai reserves the right to update or amend this Policy at any time without notice. The latest version will always be available on tsattai.com.
5. Acknowledgment
By purchasing on tsattai.com, you confirm that you:
- Have read and understood this Policy.
- Agree to No Returns and No Exchanges terms.
- Accept that exceptions are solely at T Sattai’s discretion and final.