1. Shipping Methods

• Standard Shipping: Available for all orders; delivery times vary by location and carrier.
• Express Shipping: Faster delivery options may be available at checkout; additional charges may apply.

2. Order Processing

• Processing Time: Orders are typically processed within 1–2 business days after payment confirmation. Peak seasons may take longer.
• Order Confirmation: You will receive an email confirmation once your order is successfully placed. Please review it for accuracy.

3. Shipping Costs

• Shipping Charges: Calculated based on shipping method, item weight, and destination; displayed during checkout.
• Free Shipping: May be available on orders above a certain amount. Check our website for details.

4. Delivery Times

• Standard Delivery: Typically 10–15 business days depending on location.
• Express Delivery: Usually 3–5 business days depending on location.

5. International Shipping

Additional customs duties, taxes, or fees may apply for international orders and are the responsibility of the recipient.

6. Tracking & Notifications

• You will receive a shipping confirmation email with tracking information once your order ships.
• Delivery notifications may also be sent by the shipping carrier.

7. Delivery Issues

• Ensure your shipping address is accurate. T Sattai is not responsible for deliveries to incorrect addresses.
• Delivery times may be affected by weather, holidays, or carrier delays. Such delays do not qualify for cancellation, return, or refund.

8. Returns & Refunds

For information on returns and refunds, please refer to our Returns & Exchanges Policy.